Privacy Policy - DSP Agent Training Institute

Privacy Policy

Last Updated: 1 January 2025

1. Introduction Directional Scholars Programs Ltd (Reg. No. 15890450) ("DSP", "we", "us") is committed to protecting your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This Privacy Policy explains how we collect, use, store, and protect your information.

2. Data Controller The data controller is Directional Scholars Programs Ltd, registered in England and Wales under company number 15890450. Contact: info@dspinstitute.com.

3. Data We Collect We collect: full name, date of birth, email address, phone number, payment information (processed by Stripe — we do not store card details), course progress and examination results, certificate details, and communication records.

4. How We Use Your Data We use your data to: process enrolments and payments, deliver course content and examinations, generate and verify certificates, communicate regarding your training, comply with legal obligations, and improve our services.

5. Legal Basis for Processing We process personal data on the basis of: contractual necessity (to deliver services you have purchased), legitimate interest (to improve our services), consent (for marketing communications), and legal obligation (tax and regulatory compliance).

6. Data Retention We retain student data for a minimum of 6 years from the date of certification for verification and regulatory purposes. Payment records are retained in accordance with HMRC requirements. You may request deletion of your data at any time, subject to our legal obligations.

7. Data Sharing We do not sell your personal data. We may share data with: payment processors (Stripe), email service providers, and regulatory authorities where required by law.

8. Your Rights Under UK GDPR, you have the right to: access your data, rectify inaccurate data, request erasure, restrict processing, data portability, and object to processing. To exercise any of these rights, contact info@dspinstitute.com.

9. ICO Registration DSP is registered with the Information Commissioner's Office (ICO) as required by UK data protection law.

10. Changes to This Policy We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.

DSP Agent Training Institute | Operated by Directional Scholars Programs Ltd | Registered No. 15890450 (England & Wales) | Contact: info@dspinstitute.com